Privacy Policy

Our contact details 

Name: Bootsies Nursery

Address: Bootsies Nursery, Marshall Way, Upper Caldecote, SG18 9BJ

Phone Number: 07788 920501

E-mail: bootsiesplantnursery@gmail.com 

Privacy policy completion date: 18 July 2023

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• By placing an order with us either in the Nursery or via our website and/or social media platforms.
• By completing a contact form on our website. 
• By subscribing to our mailing list. 

We also receive personal information indirectly, from the following sources in the following scenarios:

• When you participate in any online feedback surveys or competitions. 
• When you engage with us on our social media platforms (Instagram or Facebook).

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• To complete a contractual agreement: for example, to complete an order you have placed with us. 
• When you have given us consent: for example, by subscribing to our mailing list.  
• For legitimate interest: we may use your previous purchase history to contact you with products and services that we think may interest you. 
• To fulfil legal obligations: if we were asked to share your data for any statutory or legal requirements. 

We may share this information with our sister companies Cleverlys Horticulture Ltd or Cleverlys Horticulture Enterprises. 

How we store your personal information 

Your information is securely stored manually or electronically. Personal information provided to Bootsies Nursery will not be sold to third parties without your permission. 

By supplying your personal information, you are consenting to Bootsies Nursery holding and using it for the purposes in which it was provided. Information provided is kept for as long as it is necessary to complete its purpose. 

You have the right to withdraw your personal information at any time. If you wish for your personal information to be deleted from our records, please contact us via email.

Changes to our privacy policy

Any amendments to our privacy policy will be updated on our webpage and if appropriate notified to you via email.

Contact

If you have any questions about the privacy policy on this website, please contact us via email. 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via email. 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113 | ICO website: https://www.ico.org.uk